Student Success Center

Mission and Purpose

 

Our mission is to provide individualized experiences for student learners, focusing on the transition into college and staying on track to complete a credential.

All new degree-seeking students are assigned a success coach upon admission depending on the specific program of study and academic career community. Success Coaches are trained in admissions, records, financial aid, and academic advising and will be your go-to person during your first year of college. 

Goals

  • Promote student retention and academic completion
  • Improve the academic performance of all learners
  • Assist students to become independent and efficient learners
  • Connect students to campus and community resources
  • Provide an array of proactive and intrusive services
  • Provide individualized academic success plans 

 

Meet Your Success Coach

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"Stay in touch with your go-to person, your Success Coach! We help you get started in the right direction, stay on track, and meet your goals."  

Judy Nye - Director of Student Success Center                                                                          jnye@clevelandstatecc.edu 423-473-2452

 

"Your success is my success. I look forward to working together to not only get you through the door but also to finish what you started." 

Chad Cameron - Advanced Technologies Success Coach

ccameron@clevelandstatecc.edu   423-473-2283

 

"Being successful in college is about finding your opportunity to influence those around you, pursue your career goals, and build relationships with fellow students and teachers. I am passionate about helping you find those opportunities and supporting you all the way to graduation." 

Haley Hendrix - Business Success Coach 

hendrix@clevelandstatecc.edu  423-614-8774

 

"College is about finding out how to make your greatest impact on the world. I am here to help you get started, stay motivated, and be successful at Cleveland State. I can't wait to meet you!"

Janlyn Underwood -Education and Social Sciences Success Coach    

junderwood02@clevelandstatecc.edu  423-614-8709

 

"If you ever question what you do next, at Cleveland State the answer is always the same: just see your Success Coach! From enrollment through graduation, I am here to help you with the resources and support that you need to be successful." 

Eric Harris - Healthcare Success Coach                                                                                             eharris01@clevelandstatecc.edu  423-614-8764

 

"Finding success is about using the resources available to you and learning to ask for help. I'm excited to be a resource and help you find success at Cleveland State. Let's do this together!"

Marsha Foster - STEM, Arts & Humanities Success Coach                                                     mfoster04@clevelandstatecc.edu  423-473-2306

 

"While you transition to the pressures and stressors of college, I am here to help you navigate the way, so never feel as though you are on this journey alone."

Rachel Scruggs - Nursing Success Coach                                                                                      rscruggs@clevelandstatecc.edu  423-473-2285

 

"I'm excited about being your go-to person as you launch your new college adventure. You are the face of success! See you soon!"

Elizabeth Ann Brown - Athens Site Success Coach                                                                      ebrown05@clevelandstatecc.edu  423-473-2420

 

RESOURCES

Financial Aid http://www.clevelandstatecc.edu/financial/index.html

Community Resources http://tn211.mycommunitypt.com/

Reconnect at Cleveland State http://www.clevelandstatecc.edu/admissions/cleveland-state-reconnect/index.html

TN TSAC Student Portal https://clipslink.tsac.tn.gov/studentsignon/

Federal Student Aid Application FAFSA https://studentaid.ed.gov/sa/fafsa

Computer Help Desk (423) 478-6210

Homeless Student Liaison - Chad Cameron  (423)  472-2283    ccameron@clevelandstatecc.edu

Tutoring and Learning Center   https://www.clevelandstatecc.edu/academics/tutoring-and-learning-center/index.html

Cleveland State Testing Services https://www.clevelandstatecc.edu/admissions/testing-services/index.html

Disability Support Services  https://www.clevelandstatecc.edu/admissions/disability-support/index.html

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Partners & Initiatives

  • Cleveland Bradley Business Incubator
  • America's SBDC Tennesseey
  • Your Skills. Your Future.
  • OneSource
  • Cleveland State Sustainability Initiative
  • TBR The College System of Tennessee
  • TN eCampus
  • Tennessee Transfer Pathway