Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Direct or conduct recruitment, hiring and training of personnel.
Develop and implement organizational policies and procedures for the facility or medical unit.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Establish objectives and evaluative or operational criteria for units they manage.
Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Develop instructional materials and conduct in-service and community-based educational programs.
Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
Analytical or scientific software — Minitab ; Relative Values for Physicians; SAS ; SPSS
Business intelligence and data analysis software — IBM Cognos Impromptu ; Oracle Business Intelligence Enterprise Edition ; Qlik Tech QlikView
Calendar and scheduling software — AcuStaf; API Healthcare ActiveStaffer; e-MDs Schedule
Categorization or classification software — American Medical Association CodeManager; ColorSoft AutoMatch; Yost Engineering CodeSearch Pro; Yost Engineering EpiCoder
Speaking — Talking to others to convey information effectively.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjusting actions in relation to others' actions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Time Management — Managing one's own time and the time of others.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Service Orientation — Actively looking for ways to help people.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Instructing — Teaching others how to do something.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion — Persuading others to change their minds or behavior.
Negotiation — Bringing others together and trying to reconcile differences.
Operations Analysis — Analyzing needs and product requirements to create a design.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.