New Online Workforce Development Classes

New Online Workforce Development Classes

Andrea Byerly
Wednesday, August 30, 2023 12:00 AM
Community, All

CLEVELAND, TN - Cleveland State Community College Workforce Development Department added two new online classes to their schedule. Medical Coding and Billing is available in the healthcare field, and the Certified Cisco Network Associate course offers an opportunity in information technology (IT). Industry certification exams are included for students who successfully complete the course.

The Medical Coding and Billing Professional Program prepares individuals to perform specialized data entry, classification and record-keeping procedures related to medical diagnostic, treatment, billing and insurance documentation. At the end of the 28-week program, students can earn three nationally-recognized certifications in coding and billing.

The Certified Cisco Network Associate (CCNA) course offers comprehensive associate-level training and certification focused on the technologies students need to implement and administer networking and IT infrastructure. Completing the six-week training course not only prepares students for the CCNA exam, it also provides a Level 200 training badge. Training badges document specific skills and learning outcomes that are important to employers.

“The Workforce Development Department at Cleveland State is excited to offer new educational pathways to our local communities and beyond,” said Heather Brown, Director of Workforce Development. “The online format allows flexibility for individuals. The Healthcare and IT space is in such high demand; we are fortunate to be able to offer training leading to industry recognized credentials and employment.”

Both programs follow a schedule, but the course work can be completed online at the student’s own pace. Funding is available for eligible individuals through the American Job Center (AJC); contact the AJC for more information at (423) 790-5552. 

For more information about these online programs, contact Chelsea Falana, Workforce Specialist, or (423) 614-8742 or


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