Tuition Refund Policies

1. Refunds are 100% for courses canceled by the institution.
2. Changes in courses involving the adding and dropping of a class for the same class at another time within the same term require no refund or assessment of additional fees, unless the dropping and adding involves the TN eCampus courses.  The change of course fee would be applicable.
3. The fee adjustment for withdrawals or drops during regular terms (fall and spring) is 75% from the first day of classes through the fourteenth calendar day of classes and then reduced to 25% for a period of time which extends 25% of the length of the term. There is no fee adjustment after the 25% period ends. Dropping or withdrawing from classes during either the 75% or the 25% fee adjustment period will result in a fee adjustment of assessed fees based on the total credit hours of the final student enrollment.
4. For summer sessions and other short terms, the 75% fee adjustment period and the 25% fee adjustment period will extend a length of time which is the same proportion of the term as the 75% and 25% periods are of the regular terms.
5. The fee adjustment is calculated as the difference between (1) the per credit hour cost of originally enrolled hours and (2) the per credit hour cost of the courses at final enrollment after adjustments have been applied for all courses dropped. Adjustments are calculated at the full per credit hour rate less the fee adjustment credit at the applicable fee adjustment percentage (regardless of the original number of hours enrolled). Not all drops/withdrawals will result in a fee adjustment.

The above referenced "Fee Refunds and Adjustments" are an excerpt from the Tennessee Board of Regents (TBR) Guideline #B-060. Fees that are non-refundable are listed on the Student Account Services' website under "Fee Definitions".

Tuition Fee Adjustments and Refunds

Fee adjustments will be processed beginning approximately two weeks after the end of each refund period. It takes several weeks to process all the fee adjustments. The college will deduct from proposed refunds any amount owed by the student to the college.

The result of the fee adjustment for students who receive financial aid may be returned to the financial aid program and/or applied to the balances owed to the college.

Students must withdraw from all classes on or before the Refund Deadline Dates as noted on the Fee Adjustment tables, to be eligible for a fee adjustment. Fee adjustments for sessions other than Full Term will be prorated per TBR policy.

Note: The Refund Deadline Dates as noted on the Fee Adjustment tables are subject to change at any time prior to or during an academic term, due to emergencies or causes beyond the reasonable control of the institution...including severe weather, loss of utility services, or by order of federal or state agencies.

Attention: In order to receive your refund in a timely manner, please sign up for direct deposit.

Financial Aid Refunds - Disbursement Options

As soon as funds are released by the institution, they may be disbursed to you in the following ways:

• Direct deposit to your bank account through Cleveland State eRefund. 
• Check offered through Cleveland State. All checks may be picked up in Student Account Services up to two weeks after printing; if not picked up, the check will be mailed to the mailing address on your Cleveland State student account two weeks after printing.