Quality Control
Quality Control Systems Managers
11.3051.01
Median wages
$74,890
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
- Collect and analyze production samples to evaluate quality.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Stop production if serious product defects are present.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Instruct staff in quality control and analytical procedures.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Participate in the development of product specifications.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Create and implement inspection and testing criteria or procedures.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Document testing procedures, methodologies, or criteria.
- Review and update standard operating procedures or quality assurance manuals.
- Identify quality problems or areas for improvement and recommend solutions.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Review quality documentation necessary for regulatory submissions and inspections.
- Generate and maintain quality control operating budgets.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Direct product testing activities throughout production cycles.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Monitor development of new products to help identify possible problems for mass production.
- Confer with marketing and sales departments to define client requirements and expectations.
- Analytical or scientific software — Minitab
; Statgraphics; Systat Software Lisa.lims; Thermo Fisher Scientific Laboratory Information Management Systems LIMS - Compliance software — EtQ Reliance; MasterControl software; Sparta Systems TrackWise
- Content workflow software — Atlassian JIRA
- Data base user interface and query software — Data entry software ; Harrington Group caWeb; Microsoft Access ; Structured query language SQL
- Document management software — Adobe Systems Adobe Acrobat
- Electronic mail software — Microsoft Outlook
- Enterprise application integration software — Extensible markup language XML
- Enterprise resource planning ERP software — SAP
- Graphics or photo imaging software — Microsoft Visio
- Industrial control software — ASI DATAMYTE GageMetrics; Infinity QS ProFicient; PQ Systems MEASUREspy; Vivaldi Software Vivaldi Quality Management (see all 12 examples)
- Internet browser software — Web browser software
- Object or component oriented development software — Oracle Java
- Office suite software — Microsoft Office
- Operating system software — Linux
- Presentation software — Microsoft PowerPoint
- Program testing software — Hewlett Packard LoadRunner
- Project management software — Microsoft Project
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking — Talking to others to convey information effectively.
- Time Management — Managing one's own time and the time of others.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Coordination — Adjusting actions in relation to others' actions.
- Instructing — Teaching others how to do something.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Persuasion — Persuading others to change their minds or behavior.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Mathematics — Using mathematics to solve problems.
- Negotiation — Bringing others together and trying to reconcile differences.
- Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Troubleshooting — Determining causes of operating errors and deciding what to do about it.
