Management Analyst
Management Analysts
13-1111.00
Median wages
$72,960
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Gather and organize information on problems or procedures.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Design, evaluate, recommend, and approve changes of forms and reports.
- Access software — Citrix
- Accounting software — Fund accounting software ; Sage 50 Accounting ; Tax software
- Analytical or scientific software — Minitab ; SAS ; StataCorp Stata ; The MathWorks MATLAB
- Application server software — Oracle WebLogic Server ; Red Hat WildFly
- Business intelligence and data analysis software — IBM Cognos Impromptu ; MicroStrategy ; Qlik Tech QlikView ; Tableau
- Communications server software — IBM Domino
- Configuration management software — Perforce Helix software
- Content workflow software — Atlassian JIRA
- Customer relationship management CRM software — Oracle Eloqua ; Salesforce software
- Data base management system software — Apache Hadoop ; Apache Hive ; Apache Pig ; Sybase
- Data base reporting software — Information Builders WebFOCUS; Microsoft SQL Server Reporting Services ; SAP Crystal Reports
- Data base user interface and query software — Microsoft Access ; MySQL ; Structured query language SQL ; Transact-SQL
- Data mining software — Google Analytics
- Desktop publishing software — Adobe Systems Adobe InDesign ; Microsoft Publisher
- Development environment software — Apache Maven ; Integrated development environment IDE software ; Microsoft Visual Basic ; Microsoft Visual Studio
- Document management software — Adobe Systems Adobe Acrobat
- Electronic mail software — IBM Notes ; Microsoft Exchange Server ; Microsoft Outlook ; Novell GroupWise
- Enterprise application integration software — Extensible markup language XML ; IBM InfoSphere DataStage ; IBM WebSphere
- Enterprise resource planning ERP software — IBM Cognos ReportNet; NetSuite ERP ; Oracle Hyperion ; SAP Business Objects
- Enterprise system management software — IBM Power Systems software ; Splunk Enterprise
- File versioning software — Git
- Financial analysis software — Delphi Technology ; Oracle E-Business Suite Financials
- Graphics or photo imaging software — Adobe Systems Adobe Fireworks ; Microsoft Visio
- Human resources software — ADP Workforce Now ; Ceridian; Human resource management software HRMS
- Information retrieval or search software — LexisNexis
- Internet browser software — Web browser software
- Map creation software — ESRI ArcGIS software
- Medical software — Epic Systems ; Healthcare common procedure coding system HCPCS ; Medical procedure coding software
- Metadata management software — CA Erwin Data Modeler
- Object or component oriented development software — Advanced business application programming ABAP ; C# ; C++ ; Python
- Object oriented data base management software — PostgreSQL
- Office suite software — Microsoft Office
- Operating system software — Job control language JCL ; Linux ; Red Hat Enterprise Linux ; UNIX
- Presentation software — Microsoft PowerPoint
- Program testing software — Hewlett Packard LoadRunner
- Project management software — Microsoft Project ; Microsoft SharePoint ; Microsoft Team Foundation Server; Oracle Primavera Enterprise Project Portfolio Management
- Requirements analysis and system architecture software — IBM Rational RequisitePro; Unified modeling language UML
- Spreadsheet software — Microsoft Excel
- Transaction security and virus protection software — Symantec
- Transaction server software — Customer information control system CICS
- Web platform development software — Apache Tomcat ; Drupal ; JavaScript ; Ruby on Rails
- Word processing software — Microsoft Word
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Speaking — Talking to others to convey information effectively.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Coordination — Adjusting actions in relation to others' actions.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Instructing — Teaching others how to do something.
- Operations Analysis — Analyzing needs and product requirements to create a design.
- Persuasion — Persuading others to change their minds or behavior.
- Service Orientation — Actively looking for ways to help people.
- Time Management — Managing one's own time and the time of others.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Mathematics — Using mathematics to solve problems.
- Negotiation — Bringing others together and trying to reconcile differences.
